Nagasaki International Association

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CONSULTATION DESK for Non-Japanese Residents in Nagasaki

Nagasaki International Association offers the multi-lingual consultation-desk for non-Japanese.

The desk is opened to make your life more comfortable and confident, and takes any issues on your everyday life; such as your work, visa, medical care, social welfare and etc. The consultation is free of charge and you can consult not only through face-to-face but also via phone or email.
Nagasaki International Association's website


Desk open hours ; Monday to Saturday, from 9:00am to 17:00pm.

*Please note that the desk is closed on Sundays, National holidays and from December 29th to January 3rd.

How to receive consultation

There are 3 ways to receive consultation:
Face-to-face: please visit the help desk at 1st floor, Dejima Koryu Kaikan (出島交流会館) at 2-11 Dejima-machi, Nagasaki City. (our desk is a part of NIA).
Phone: please call on : 095-820-3377
Email: please e-mail to :

Issues we can handle

If you have any questions or problems on your visa application procedure, work, housing, medical care, and child-related issues such as pregnancy & delivering, education, call us now!

languages we support

We offer the consultation service in the following 20 languages:

Japanese, Chinese, Korea, Khmer, Indonesian, Malay, Mongolian, Myanmar, Nepalese, Sinhala, Tagalog, Thai, Vietnamese, English, French, German, Italian, Portuguese, Spanish and Russian.


Free of charge, please feel free to contact us.

Consultation by the experts

If you have visa related problem or questions, please talk to our administration scrivener; between 13:30pm & 16:30pm of 4th Saturday of every month at 1st floor of Dejima Koryu Kaikan.

The desk-in-you-town

The consultation desk is also opened outside Nagasaki city on the irregular basis. Please check the details by cricking NIA’ website.

Possible locations: Sasebo, Matsuura, Shimabara, Isahaya, Goto, Iki and Tsushima
*please note that all schedules are subject to change due to the COVID-19 influences.

Housing Security Benefit

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About the Benefit:

As a measure to support those who are at risk for losing their current housing due to income decreases resulting from business shutdowns, etc., there is benefit where the local government pays rent to landlords, in principle for three months(maximum nine months).

You are eligible for the benefit if one of the following applies to you:

〇You have been unemployed or have closed down your business within the past two years.
〇Your income has decreased due to your employer’s or your own business’s shutdown, etc. and you are at risk for losing your current housing.
For more information visit the:
Nagasaki City Council of Social Welfare
(Nagasaki City Daily Life Support Consultation Center)
JPN:Nagasakishi Shakai Fukushi Kyogikai (Nagasakishi Seikatsu Shien Sodan Center)  
Address: 1-33 Uwa-machi, Nagasaki City, 850-0054
Business Hours:
Open: Monday-Friday, 9:00AM to5:00PM
Closed on Weekends, Holidays, and during New Year’s(12/29 ~ 1/3)
If you need a language support, please call 095-820-3377 (Nagasaki International Association) or contact UNIVERSAL AID using our contact form or send email to Personal information will be disclosed to any third parties.
3-14-7 Narutaki, Nagasaki, Japan, 850-0011